Delete your account

Your account closes right away. Your cards, stamps, points and rewards are gone, and you can’t sign up again with this email.

• You’re signed out on every device, and you get no more notifications.
• Any stamp request or reward redemption still waiting is cancelled.
• Shops no longer see you in their members list.
• We email you to confirm the account is deleted.

We erase your personal data: your name, email, phone number, photo, notification tokens, member code and card numbers. This happens at the latest 30 days after you delete your account. Until then the account stays locked. Deleted it by mistake? Email us and we can restore it.

Shops need their records to add up, so the stamps and points they gave stay in their history as “Deleted shopper”, with no name, email or card number.

We keep one thing: a scrambled fingerprint of your email (a salted hash). It can’t be turned back into your address, but it lets us recognise it if someone tries to sign up with it again. This way no one can delete their account and join again just to collect the same rewards twice. Need to use the email again? Write to support@kyprewards.com.

We don’t keep anything else about you. See the privacy policy for details.

Email support@kyprewards.com from the email address on your account and ask us to delete it. We delete it from our side with the same effect as in the app. You can also send the request here: